Most items will ship within 48 hours! During checkout, you may select which shipping method you prefer. Depending on the method you choose, you package should arrive in 2-10 days. If your package does not arrive within 10 working days, please contact our Customer Service department for further details. (Please note that during the holiday seasons, shipping does take a little longer so be sure to plan ahead.) After your order is shipped, you will receive tracking information via email. You may also check on the status of your order by logging in to your account. If you need to return a shipment, please include a note regarding the reason for the return. If there was a mistake on our part or an item was damaged during transit, please let us know as soon as possible via email. We will send you a shipping label to affix to your package. If you fail to notify us before shipping the items back to us, we cannot give refunds for the cost of shipping. YOU MUST NOTIFY US BEFORE YOU SHIP THE PACKAGE BACK TO US. If you have any additional questions regarding our shipping policies, please fill out the form on this website and we will respond as soon as possible. |